What do NFA Adjusters Do?

An NFA adjuster represents those who have sustained an insured loss. NFA handles every detail of the claim, working closely with the insured to provide the most equitable and prompt settlement possible. NFA inspects the loss site immediately, analyzes damages, assembles claim support data, reviews the insured's coverage, determines current replacement costs and exclusively serves you, the client.

Why do you need NFA?

NFA works for you, not the insurance company. NFA adjusters know the insurance business and are familiar with all procedures so they can work quickly to expedite payments. A typical fire policy, for example, contains hundreds of provisions and stipulations, constantly changing forms and endorsements, and many complex details such as inventory appraisals and real estate evaluations required in case of a loss. Most policyholders do not know that the burden of proof is theirs. The highly stressful period following a loss is a difficult time for individuals and organizations. NFA can take those major headaches away and let you get back to business.

Why choose NFA?

Experience and professionalism. NFA has been in business since 1922 and is the largest public adjusting firm in the United States and Canada. In the past seven decades, NFA has served over 40,000 clients and handled loss adjustment claims worth hundreds of millions of dollars. Clients list NFA in their official disaster plan. When a catastrophe strikes, they call NFA first. National Fire Adjustment Co., Inc. is an accredited member of the National Association of Public Insurance Adjusters (NAPIA) and has two past NAPIA presidents on staff.

Will you be kept informed?

Yes. Your participation in the process is vital. NFA loss consultants will communicate with you throughout the process and keep you advised of your claim status. NFA is available at all times to answer your questions. This is your claim and you are the final authority.

When should you call NFA?

Immediately! Your equitable and expeditious settlement can depend on it. A call to NFA assures you that trained professionals are on the job, protecting your interests and informing you of your rights. Remember, we work for you!

How Are Staff Adjusters, Independent Adjusters and Public Adjusters Different?

Staff Adjusters - An employee of an insurance company who serves the interests of his/her employer.

Independent Adjuster - Self-employed or works for an independent adjusting firm that is retained by several insurance companies on a loss-by-loss basis.

Licensed Public Adjuster - Retained by you, the policyholder on a loss-by-loss basis. The insurance policy requires that many conditions be met when a claim is made. Your public adjuster serves your interests exclusively when dealing with the insurance company's adjusters.

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